How One Shield Security Scaled Smarter: The Hard Reset That Transformed Their Guard Operations

In private security, surviving isn’t enough. If your business isn’t thriving, you’re not just limiting growth—you’re taking opportunities away from your team. That’s the mindset that helped One Shield Security scale from a handful of accounts to a high-performance operation.

In a recent episode of the Vision InSites Podcast, founder Matt Rash and host Chris Anderson unpack the shift from barely making payroll to building a system that creates stability, accountability, and growth.

| “If the business isn’t thriving, it’s taking opportunities away,” Matt says. “But when we’re growing, we can pass that success down to the guards.”

That’s the difference between managing guards and building a business that lifts them up.

The Reality Check

Shared by Vision InSites Podcast host Chris Anderson

Chris puts it plainly: too many security company owners are stuck in survival mode.

They’re chasing checks.
Missing payroll.
Working shifts themselves.
Driving ex-police cruisers just to make ends meet.

| “You’ve got operators living day to day. They need more than another account—they need a full reset.”

This isn’t just a financial problem—it’s a systems problem. Without structure, you can’t scale. And without the right security guard management software, you’re buried in paperwork, emails, and guesswork.

Matt Rash’s Blueprint for the Hard Reset

Scaling a private security company takes more than grit—it takes decisions.

Here’s how Matt approached the reset:

Cut unprofitable accounts.
If it doesn’t work on paper, it won’t work in the field.
Restructure pricing and service delivery.
Align your costs with the value you actually provide.
Reduce unnecessary labor.
Every shift should serve a purpose—and be trackable.
Get hands-on.
Real growth starts when leadership understands the work on the ground.

| “You have to afford the infrastructure,” Matt says. “That includes operations support, leadership, and the right tools—like guard management systems that make your team more effective.”

Why Software Matters in the Reset

A core part of One Shield’s evolution was adopting tools that reduced chaos and increased accountability. With real-time reporting, smart patrol tracking, and automated categorization, security companies can finally focus on growth—not paperwork.

Security guard management software like Vision InSites gives operators visibility into what’s working, what’s not, and where they’re winning or losing money. It’s not just about logging hours. It’s about owning your operation—and having the data to back it up.

Final Take

If you’re stuck in the cycle of burnout, broken vehicles, and check-to-check stress, you don’t need more guards—you need a better system.

Security companies don’t scale by working harder. They scale by resetting the foundation, focusing on what works, and leveraging tools built for growth.

🎙️ Watch the full episode on YouTube: Vision InSites Podcast

Want to scale smarter? Learn how Vision InSites’ security guard management software helps guard companies unlock new levels of efficiency and growth.

Author

Art